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Homeless Crisis Response Training Reviews

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

  • She is wonderful! Enthusiastic, genuine, kind, intelligent, and brings so much knowledge to the training.
  • She is very knowledgeable and her personal experiences bring life to the diversion program.
  • Very warm and inviting, provided a lot of examples of actual diversion work. 
  • I really enjoyed the facilitator and the teaching style, they used a very human approach to deliver the material.
  • Klarissa is always excellent. She teaches skills in a loving and supportive way, explains concepts in a way that's easy to understand, and gives excellent examples of how to use those skills in the real-world scenarios that those of us with "boots on the ground" can relate to. 
  • I loved Klarissa's passion and positive energy. Her compassion radiated through the screen. Her lived experience certainly makes her an expert in this topic, and I'm so grateful to learn from it.
  • I liked how positive, openminded and welcoming she was!
  • Really enjoyed the calming feel to the topic. 
  • Good energy, very welcoming. 
  • Amazing & impeccable. 
  • Love that she is real and genuine.
  • Knowledgable and compassionate. 
  • Love her positivity.
  • She was amazing, heartfelt, engaging, and inspiring. 
  • Very knowledgeable, kind, and seems like someone safe.  
  • Lovely, always feel they lead with love. 
  • She did an overall great job!
  • I think she did great, would absolutely recommend.

When asked how they would describe this training series to others they said...

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

  • It's about being present with our clients. No judgements. Finding their strengths, guiding them to find their own solutions, and improving outcomes.
  • A combination of theory and practice intertwined with a compassionate & creative technique to serve the most vulnerable.
  • A vital message re: creative conversation skill building that aids those experiencing homelessness explore their strengths/potential to move forward.
  • It is an overview of how to start to have diversion conversations with folks and how to start to work with people where they are at in their housing journey.
  • This training will give you the knowledge to use and recognize Diversion.
  • How to have empowering conversations, and help clients problem solve before throwing funding at a problem.
  • An excellent source for people needing to understand more than just how to spend down money. 
  • I would say that it facilitates a baseline understanding of what we should understand when working in social services.
  • Incredibly important for all work in social services.
  • Active and applicable to daily case management.
  • Good stuff; Klarissa is a great presenter! 

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

  • Loved the presentation! 
  • Very engaging and kept my attention the whole time.
  • It was engaging and not boring!
  • To be honest, I enjoyed all of it.
  • I liked the presenters style of training. She combined lecture, with slides, and video. Easy to stay engaged on the material.
  • I enjoyed the personal examples shared by all and how interactive it was. 
  • I enjoyed hearing about everyone's different experiences about the topic.  
  • I enjoyed being able to hear what other people value about Diversion and the creative way Diversion can be applied to help folks with housing needs. 
  • Klarissa was a very personable and friendly presenter. I enjoyed her anecdotes, and her attention to the chat. I also LOVE when a training has actionable steps and tools to adopt to make it useful rather than just informational.
  • I liked the take home information and the links you provided. I like to look at stuff myself. It helps me take it all in first just listening.
  • I appreciated the questions provided to ask youth.

When asked what they enjoyed most about training participants said...

Many felt like this training series was very informative and insightful.

Participants thought these trainings were engaging, interactive, & appreciated the tools provided

  •  I enjoyed the presenter and her ability to teach and engage with attendees. 
  • Klarissa. The way she teaches and shares real life experiences. She speaks life into people.
  • How informed the facilitator was and a lot of creative problem solving ideas.
  • Life clear examples about how to have a conversation with a client, such great ideas!
  • Her stories of how Diversion Conversations were applied to real clients. 
  • The facilitator and all the knowledge that they brought to the table. 
  • The positive energy the presenter brought to the training. 
  • The information you provided. Really good vibes and appreciate education from someone who’s been there. I enjoyed the presentation.
  •  I was able to easily follow along.  
  • The material presented and the way the instructor taught it. 
  • The way the facilitator communicated the topic. 
  • The gathering together and dispensing of important information to serve others. 
  • The information and lived experience. 
  • Klarissa’s energy and passion. 

Many felt like this training series was very informative and insightful.

Many felt like this training series was very informative and insightful.

Many felt like this training series was very informative and insightful.

  • Very informative and worth the time to attend. 
  • Very educational and insightful. Thought provoking. 
  • This was an eye opener.
  • Most insightful, engaging, and also fulfilling.
  • Informative and helpful, new terms that I’ve never heard before. 
  • It was very informative and essential for all stakeholders. 
  • Informative. Something you haven’t heard before. 
  • Informative and interesting. 
  • Informing and engaging.  
  • Very insightful, educational, great learning experience, very informative.
  • Very educational and helpful for professional development.
  • Facilitator is very qualified, and very personable, and seems quite experienced in this nebulous framework. 
  • Very good, recommended!

& many expressed thanks and inspiration!

Many felt like this training series was very informative and insightful.

Many felt like this training series was very informative and insightful.

  • Klarissa really is an inspiration, I’m very grateful to be able to attend this course and am excited for all the knowledge I learned. 
  • Really looking forward to training 2! You are inspiring me to become more than what I am now. 
  • Thank you, I can't wait to take what I learned and go support people to grow into trees.
  • The effort put into the info shared showed that she had the passion. It was great thank you. 
  • I love your personable style and passion for what you do! Thank you! 
  • Thank you for taking the time to do this.
  • Thank you for sharing your story and expertise!
  • Thank you for your compassion.

Love is the Antidote for Racial Justice Training Reviews

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

  • She has a beautiful outlook on life and I applaud her for finding a way to include everyone.
  • She is amazing, easy to follow, open and transparent.
  • I thought the information was delivered well and in an easy-to-understand way with relatable scenarios.
  • She is very clear and caring. It is obvious she comes from a place of passion and experience. Truly she is one of the best!
  • Klarissa presents information in a way that anyone could understand. She is clearly invested and cares about racial equity and sharing her knowledge.
  • Klarissa has a talent for speaking. The flow of the content is smooth and each section builds seamlessly off the following. I appreciate that she added some of her own poetry and artwork from her son. It's a very human perspective and makes it fun to engage with the learning.

When asked how they would describe this training series to others they said...

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

When asked “Thoughts on facilitator skill, style, etc.?” participants responded with:

  • Warm, challenging, and real.
  • A realistic presentation of history and modern issues regarding housing presented through a gentle/loving frame focused on solutions. 
  • A training that outlines both intentional and unintentional biases we may have of people of different races, genders, and more.
  • An informative discussion behind the sciences and social structures of what we know as race and its origins. As well as how it effects modern day institutions, structures, and individuals.
  • A great introduction to the history of racial injustice and how the roots of racism still harm black and brown folx today. 
  • The training is a way to understand Racial Inequality from the perspective of your own wounds and self-knowledge.
  • Even though I've been in a few racial equity trainings, I still learned so much! Klarissa speaks from the heart, is passionate, and puts the information she knows in simple terms. I love that she incorporated videos and breaks. This training should be required for everyone! It really tugged on my heartstrings and was very eye opening.

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

  • Klarissa exudes warmth and kindness. Her experience and education was shared like having coffee with a friend. Very sharp at showing some of the ways these older models of racism are embedded in the infrastructures in towns and city systems. 
  • I enjoyed the compassion and warmth of the content.
  • I enjoyed how kind and engaged the presenter, Klarissa, was while giving the training.
  • The realness of what was shared. Those who speak from experience are powerful and the best teachers. She is very good at reminding us it is just as important to care for ourselves as it is to care for others.
  • I enjoyed the openness of the trainers and the care they showed the audience.
  • Klarissa is a wonderful speaker and you can really sense her passion for the topic when she speaks.
  • I enjoyed the passion in the presenter. The information was amazing, with great visual concepts to better grasp what was being said.
  • I really valued how open Klarissa was and the personal examples she shared. It really took the shame out of the learning to do better. 

When asked what they enjoyed most about training participants said...

Many felt like this training series was eye opening, informative, and important.

Participants enjoyed the compassion, kindness, and realness of the content and the facilitators

  • Love how graceful and sweet Klarissa was when sharing this information.
  • I love the compassion they showed and modeled and the focus on healing.
  • The focus on taking care of yourself upon receiving the information.
  • The focus on love as a solution and the times for reflection.
  • I loved that the people presenting made it feel like a safe space and a comfortable space. Great job in creating that kind of environment for this topic. 
  • Klarissa made the training very personal and really encouraged us to apply her lessons to our personal experiences past and present.
  • The incorporation of journaling was new and a great way to reflect throughout the training. 
  • I enjoyed having questions for us to ponder.
  • I appreciated learning the history in the context of it's effects on housing. I am familiar with the history and the modern day issues but having them connected was helpful. I also really appreciate the idea and demonstration of including love and joy into this hard work we do. 

Many felt like this training series was eye opening, informative, and important.

Many felt like this training series was eye opening, informative, and important.

Many felt like this training series was eye opening, informative, and important.

  • I would describe this training as an eye opener to seeing the different views of Racial Equity.
  • This was eye opening, informational, and important!
  • Eye opening and thought provoking. 
  • The training was very informative and had lots of learning.
  • Informative and self enlightening. 
  • Very informational and knowledgeable.
  • Informative for understanding the lack of housing and wealth building opportunities for persons of color and the fact that there is truly only one race of people. The Human Race.
  • Informative and relatability. 
  • Informative and much needed. 
  • Informative and honest.

& many expressed thanks and appreciation!

Many felt like this training series was eye opening, informative, and important.

Many felt like this training series was eye opening, informative, and important.

  • Thank you for your knowledge. Thank you mostly for your passion on this topic. It helps others learn.
  • I appreciate having the opportunity to attend this training. Klarissa was amazing and every minute was enjoyable and beneficial. 
  • I've been to a few of your trainings now and I really enjoy them so thank you.
  • This training was just what I needed to educate me and nudge me forward one more step in this challenging work that we do.
  • I was pleasantly surprised at how good I felt after the training. With such a heavy topic to cover, I left feeling inspired, which was unexpected.
  • More trainings please! I really enjoyed Klarissa's insights and want to learn more from her.
  • Thank you very much for another amazing training and to those who make these possible.

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Photo Credits: Emporess Smith

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